Odoo & Customer Service Coordinator

DuctCore is seeking a female Odoo and Customer Service Coordinator to join its team in Dammam, Saudi Arabia. The role involves managing and updating work orders through Odoo, scheduling customer appointments, coordinating technician visits, updating work order statuses and service details daily, preparing and managing quotations and invoices, updating customer and work order information on the relevant portals, following up on pending and completed work orders, contacting customers by phone to confirm appointments and provide service updates, coordinating with technicians to ensure that daily work orders are properly updated, maintaining accurate records, ensuring that all required documents are uploaded, and supporting daily administrative and operational activities. Good knowledge of Odoo is preferred, along with good English communication skills; Arabic communication skills are an advantage. Candidates should have good computer and Microsoft Office skills, strong organisational and follow-up skills, and the ability to manage multiple work orders and tasks efficiently. Previous experience in customer service, administration, or coordination is preferred.