Customer Service Representative
Job Description
We are hiring a Customer Service Representative to join our team. The requirements for this position include fluency in spoken and written English, 2 to 3 years of experience in a similar customer service role, strong computer skills including Microsoft Office, CRM systems, or similar tools, excellent communication and problem-solving skills, and the ability to multitask and work under pressure. Responsibilities include responding to customer inquiries by phone, email, and/or chat, resolving complaints and escalating issues when necessary, maintaining accurate records of customer interactions, and providing customers with product or service information.
Requirements
- Experience
- 2 – 3 Years
- 2–3 years of experience in a similar customer service role
- Fluency in spoken and written English
- Strong computer skills, including MS Office, CRM systems, or similar tools
- Excellent communication and problem-solving skills
- Ability to multitask and work under pressure
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