ERP Functional Support Professional
Job Description
ERP Functional Support Professional – Dynamics 365 (D365) This role requires a sharp, solutions-oriented professional with over 2 years of hands-on experience in Dynamics AX 2012 and Dynamics 365 (D365) ERP systems. Ideal candidates thrive in fast-paced, project-driven environments and excel in transforming complex ERP challenges into efficient, scalable solutions. Key Responsibilities - Provide functional support and troubleshoot issues for Dynamics 365 ERP users. - Collaborate with business stakeholders to gather requirements and implement system enhancements. - Manage and prioritize user requests to ensure timely and effective resolution. - Maintain stable and efficient business operations on the Dynamics 365 platform. - Participate in continuous improvement initiatives, documentation, and user training. Qualifications - Strong functional expertise in Dynamics 365 ERP, including configuration, workflows, and business process alignment. - Comprehensive knowledge of core modules and processes in Supply Chain, Finance, and Project Management. - Proven experience supporting D365 operations in live production and project environments. - Strong analytical and problem-solving skills to diagnose and resolve user issues effectively. - Excellent communication and stakeholder management skills, comfortable liaising with business users, IT teams, and leadership. What We’re Looking For What You’ll Do
Requirements
- Over 2 years of hands-on experience with Dynamics AX 2012 and Dynamics 365 ERP.
- Strong functional knowledge of Dynamics 365 ERP including configuration and workflows.
- Familiarity with Supply Chain, Finance, and Project Management modules.
- Excellent analytical, troubleshooting, and communication skills.
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