Customer Care Executive

An established mineral water company in Bahrain is seeking a Customer Care Executive. The role involves following up daily on cooler maintenance, repair and sanitization orders, as well as customer appointments; handling customer complaints and service requests and ensuring their timely resolution; supporting technicians with route planning, work orders and operational inquiries; preparing daily and monthly reports, tracking key performance indicators and maintaining service-tracking records; and managing customer service activities. The successful candidate must also perform any other duties or tasks assigned by the Supervisor or Manager as required by the business.

الجنسية

Indian