Product Specialist

Core Responsibilities • Product Expertise and Subject Matter Authority Serve as the technical and commercial expert for designated product categories, which may include enterprise servers, commercial laptops, storage devices, printing solutions, or Extra Low Voltage (ELV) systems. Maintain current and detailed knowledge of vendor roadmaps, technical specifications, and the key differentiators among partner brands such as Dell, HP, Lenovo, Cisco, and APC. • Sales Enablement and Deal Support Support B2B sales account managers by conducting client-focused product demonstrations, delivering technical presentations, and facilitating proof-of-concept (PoC) setups that demonstrate product capabilities. Assess client requirements thoroughly in order to design and develop customized Bills of Materials (BoMs) and hardware configurations that comply with the guidelines stated in Requests for Proposals (RFPs) or tender documents. Prepare detailed comparisons of competing vendor specifications, including battle cards, feature matrices, and clear value propositions, to strengthen commercial pitches and improve competitive positioning. • Vendor Alignment and Product Management Work closely with Brand and Product Managers to ensure accurate deal registration, submit Special Price Requests (SPRs), and make effective use of vendor promotional programs to maximize sales opportunities. Participate actively in partner enablement training sessions to improve product knowledge and maintain relevant individual technical certifications issued by vendors. • Client Advisory and Technical Validation Engage directly with enterprise IT teams and key decision-makers to analyze their technical infrastructure needs. Provide expert advice and recommend suitable upgrade paths that correspond to client requirements. Ensure smooth handoffs between sales proposal development and the technical deployment teams, supporting continuity, accuracy, and effective project execution. Qualifications and Key Requirements • Education Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a closely related discipline is required. • Experience Two to four years of professional experience is required in roles such as Product Specialist, Technical Sales Representative, or Presales Engineer within an IT system integrator environment. • Technical Knowledge Strong understanding is required of enterprise client computing environments, server architectures, fundamental networking principles, power backup systems, and commercial software licensing models. • Certifications Preferred Vendor certifications are preferred, including but not limited to Dell Technologies Specialist, HP Sales Certified, Lenovo Certified Specialist, Cisco Certified Network Associate (CCNA), or CompTIA A+ and Network+ certifications. • Key Skills Exceptional presentation abilities, proposal drafting proficiency, technical solution mapping expertise, and excellent client interaction skills are required. • Additional Requirement A valid Bahraini driving license is required in order to fulfill the responsibilities of the position effectively.

Education

Bachelor's Degree

Experience

2 – 4 Years

Driving Licence

Required