Riders Operations Officer
Job Description
Star Manpower Supply is looking to hire a Riders Operations Officer to join our operations team. Key Responsibilities: • Monitor riders' attendance and shift schedules. • Continuously monitor the Live Dashboard and operational performance. • Ensure riders are online and reporting to duty on time. • Track and improve operational KPIs, including Fill Rate. • Handle riders' daily issues and provide prompt solutions. • Maintain regular communication with riders and support them throughout their shifts. • Prepare and follow up on daily operational reports. • Coordinate with internal teams to ensure smooth daily operations. Requirements: • Strong communication and problem-solving skills. • Good computer skills, including Microsoft Office. • Ability to work under pressure and manage multiple tasks. • Previous experience in operations, logistics, or fleet management is preferred.
Requirements
- Strong communication and problem-solving skills.
- Good computer skills, including Microsoft Office.
- Ability to work under pressure and manage multiple tasks.
- Previous experience in operations, logistics, or fleet management is preferred.
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