Receptionist
Job Description
Urgent requirement for a Female Receptionist at a 4-star hotel. We are looking for a professional and customer-focused Female Receptionist to join our 4-star hotel team. Requirements: - Previous hotel or front-office experience preferred. - Fluent Arabic communication is mandatory. - Knowledge of the IDS hotel management and front-office system is mandatory. - Good English communication skills. - Excellent customer service and interpersonal skills. - Professional appearance and positive attitude. - Ability to handle check-in/check-out, guest inquiries, reservations, and front-desk duties. - Ability to work shifts, weekends, and public holidays when required. Key Responsibilities: - Welcome and assist hotel guests professionally. - Manage check-in and check-out procedures. - Handle guest requests, inquiries, and complaints. - Maintain accurate guest records using the IDS system. - Coordinate with housekeeping and other hotel departments. - Handle payments and front-office documentation.
Requirements
- Previous hotel or front-office experience preferred.
- Fluent Arabic communication.
- Good English communication skills.
- Knowledge of the IDS hotel management and front-office system.
- Excellent customer service and interpersonal skills.
- Professional appearance and positive attitude.
- Ability to handle check-in and check-out, guest inquiries, reservations, and front-desk duties.
- Ability to welcome and assist hotel guests professionally.
- Ability to handle guest requests, inquiries, and complaints.
- Ability to maintain accurate guest records using IDS.
- Ability to coordinate with housekeeping and other hotel departments.
- Ability to handle payments and front-office documentation.
Restriction / Special Note
- Female applicants only.
- The role requires working shifts, weekends, and public holidays when required.
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