Telecaller
Job Description
Star World Group is seeking telecallers for a remote, work-from-home position in Manama. Selected candidates will contact potential and existing customers using company-provided contact lists, introduce and explain the company’s products, offers and services, identify customer requirements, generate potential sales leads, follow up with interested customers, maintain proper communication, update lead statuses in the CRM system, share relevant product details, offers and promotional information through calls and WhatsApp where required, maintain records of calls, customer inquiries and follow-up activities, coordinate with the sales and marketing team to improve lead conversion, achieve assigned calling targets, and submit regular activity reports.
Requirements
- Good communication and interpersonal skills
- Polite, confident and professional telephone manner
- Good knowledge of smartphones, computers and WhatsApp
- Ability to communicate in English
- Knowledge of Arabic, Hindi, Malayalam or other languages is advantageous
- Responsible attitude and willingness to learn
- Previous experience in tele-calling, customer service or sales is advantageous but not mandatory
- Smartphone or computer with a reliable internet connection
- Quiet environment suitable for making calls
- Ability to manage assigned tasks and meet agreed working hours or targets
Restriction / Special Note
- Female applicants only
- Remote, work-from-home position
- Part-time role with a five-hour-per-day schedule
Benefits
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