Customer Care Executive
Job Description
An established mineral water company in Bahrain is seeking a Customer Care Executive. The role involves following up daily on cooler maintenance, repair and sanitization orders, as well as customer appointments; handling customer complaints and service requests and ensuring their timely resolution; supporting technicians with route planning, work orders and operational inquiries; preparing daily and monthly reports, tracking key performance indicators and maintaining service-tracking records; and managing customer service activities. The successful candidate must also perform any other duties or tasks assigned by the Supervisor or Manager as required by the business.
Requirements
- Nationality
- Indian
- Fluency in Hindi and Malayalam is required.
- Good communication skills.
- Basic computer knowledge.
- Dynamic approach to customer service.
Restriction / Special Note
- Female candidates only.
- Indian nationality only.
Benefits
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