Telecalling Executive
Job Description
We are seeking a motivated and enthusiastic Telecalling Executive to join our team. The role involves engaging with potential clients, patients, and customers through effective communication and relationship-building. Responsibilities include conducting outbound calls to promote products and services, providing detailed information and promptly addressing questions, maintaining a friendly and professional attitude during all interactions, accurately recording and managing customer information and feedback in the CRM system, achieving monthly and quarterly sales targets, contributing to team performance, collaborating with team members to improve processes and customer outreach strategies, and following up on leads generated through various channels to convert them into sales.
Requirements
- Education
- High School Diploma Or Equivalent; A Degree In Business, Communications, Or A Related Field Is An Advantage.
- Previous experience in telecalling, sales, or customer service is preferred, particularly prior telecalling experience.
- Excellent verbal and written communication skills.
- Strong customer-focused approach.
- Ability to work independently and as part of a team.
- Familiarity with CRM software and the Microsoft Office Suite is an advantage.
- A degree in business, communications, or a related field is an advantage.
- High school diploma or equivalent.
- Proficiency in Arabic is an added advantage.
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