Employee Support and Relations Assistant
Job Description
We are urgently hiring an Employee Support and Relations Assistant to join our team in Bahrain. The role is based in Riffa. Responsibilities include acting as the first point of contact for employee concerns, queries, and requests for assistance; listening to, understanding, and accurately recording employee concerns; providing basic guidance and referring or escalating matters to the appropriate HR personnel; following up on employee concerns and outstanding matters; supporting employee communication and HR administration; assisting with reception and occasional walk-in visitors; maintaining accurate documentation and confidentiality; and liaising with relevant external organisations when required.
Requirements
- Education
- Diploma Or Bachelor's Degree Preferred
- Previous experience in customer service, guest relations, reception, employee support, HR support, or another people-facing role
- Good spoken and written English, with the ability to communicate in Hindi, Nepali, and/or Urdu
- Strong interpersonal and communication skills
- Ability to handle employee concerns, complaints, and sensitive situations calmly and professionally
- Discreet and trustworthy when handling confidential matters
- Good Microsoft 365 and administrative skills
- A Diploma or Bachelor’s degree is preferred
- Previous HR experience is an advantage
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