Automotive Operations Manager
Job Description
We are seeking an experienced and results-oriented Automotive Operations Manager to join our team and oversee the day-to-day operations of our automotive business. Key responsibilities include monitoring rider KPIs, including delivery time and compliance; conducting field inspections and patrol operations; providing on-ground operational support; performing quality audits to improve customer satisfaction; assisting with rider coaching and performance improvement; reporting operational issues and violations; supporting onboarding and training activities; and coordinating between riders and dispatch teams. The manager will oversee daily automotive operations to ensure a smooth and efficient workflow, lead and supervise workshop, service, and operational teams, monitor operational performance, productivity, quality, and customer satisfaction, ensure compliance with company policies, safety standards, and automotive industry regulations, manage inventory, spare parts, equipment, and operational resources, develop and implement processes to improve efficiency and profitability, monitor budgets, costs, and key performance indicators, build strong relationships with customers, suppliers, and business partners, and identify operational challenges and implement effective solutions. This is a full-time position based in Riffa.
Requirements
- Education
- Bachelor's Degree In Business Administration, Automotive Management, Engineering, Or A Related Field.
- Experience
- 5 Years
- At least 5 years of experience in automotive operations or a similar managerial role, preferably with experience at Talabat.
- Strong knowledge of automotive workshop and service operations.
- Proven leadership and team-management abilities.
- Strong understanding of operational KPIs, budgeting, and cost control.
- Excellent communication, organizational, and problem-solving abilities.
- Ability to work in a fast-paced, customer-focused environment.
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